Sterling MooreMessage from the Vice Chancellor

This was an amazing year for UAMS Regional Programs, consisting of major changes to improve our capabilities of delivering patient-centered care while training future health care professionals in this new era of value-based care. Most rewarding from my perspective was seeing the collective efforts of our faculty, staff, and trainees coming together to move this division of UAMS forward in the face of many challenges.

Allow me to highlight some key accomplishments that we achieved together in FY 2018:

  • In August 2017, the UAMS Leadership, under Dr. Dan Rahn, selected me to assume the role of Vice Chancellor for Regional Programs.
  • That same month, we began the process of converting our six regional Family Medicine Clinics under a singular Electronic Health Record (EHR) platform.
  • Don Heard, Mr. Ron Cole, and Mr. Mark Deal accepted senior leadership roles to assist with overseeing and leading our strategic priorities in FY 2018.
  • In October 2017, Dr. Mark Jansen accepted the role of Chief Medical Officer for UAMS Regional Programs.
  • Also in October, under leadership of Dr. Becky Hall, UAMS East in Helena opened a new Family Medicine Clinic.
  • REP Leadership worked closely with UAMS Leadership to implement a cost-restructuring plan that was executed in January 2018.
  • A Central Business Office (CBO) was established in Little Rock for managing billing and collection for all REP Family Medicine Clinics.
  • In April 2018, our first wave of clinics migrated to the singular platform, including Fort Smith, Texarkana, and Helena.
  • In July 2018, our second wave of clinics went live with the new platform, including Fayetteville/ Springdale, Jonesboro, Pine Bluff, and Magnolia.
  • In August, our new UAMS North Central Family Medicine Clinic opened in Batesville. Under the leadership of Dr. Jordan Weaver, an ACGME application was submitted to establish a new Family Medicine residency training program in Batesville.

Even with major operational and institutional changes statewide, we still achieved a positive operating margin of 3.1% across our network. In addition, 4 of our 6 residency programs achieved 100% first-time board pass rates by their 2018 graduates.

As we enter FY 2019, all eight of our Regional Centers are now operating Family Medicine Clinics.  Expanding our clinical capacity across this state will assist UAMS in meeting its strategic objectives. Our business infrastructure has been streamlined and centralized, which will allow us to standardize workflows, improve standards of care delivery, and better train future healthcare professionals.

Finally, changes implemented this year, mark the beginning of a new era and vision to better meet the original charter of this division when it was established 45 years ago as an AHEC Program. Our new UAMS Chancellor, Dr. Cam Patterson, has met with us and shared his vision of UAMS continuing the charge of improving the health of all Arkansans, as we make new discoveries, increase our capacity for delivering health care services, and expand sites for training healthcare professionals, especially in rural and underserved areas. We, Regional Programs, are committed to supporting this effort and will be an integral part of the new delivery system for UAMS moving forward.

Sterling L. Moore, MBA

Vice Chancellor – UAMS Regional Programs and

Executive Director – Arkansas AHEC Program